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Reception-Triage Volunteer

In this role you will be welcoming clients, undertaking triage assessments, and providing basic information and signposting. Managing reception and undertaking administrative tasks. See more:

About Citizens Advice Edinburgh

CAE is an independent charity delivering free, confidential, and impartial advice to the people of Edinburgh. We specialise in Welfare and Consumer Rights, Debt, Employment, Immigration and Housing. See more:

Experience Required

Good customer and organisational skills; a compassionate and friendly manner.

Training Details

Induction and comprehensive training provided. See more info here:

Flexibility & Commitment


Minimum 4 hours per week (Hours: 9:00am -12:30pm or 13:00-17:00 either whole day or just morning/afternoon)

Location/Travel Details

Various locations in of our bureau in Edinburgh: Leith - 23 Dalmeny St, City Centre - 58 Dundas St, Muirhouse - 31-33 Pennywell Rd, Portobello - 8ab Bath St.


Public transport expenses can be paid.

Accessibility Details

  • Happy to have a conversation about volunteer’s needs