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Office Support Volunteer

We are looking for a friendly and enthusiastic volunteer to provide reception cover and undertake general administration tasks for our lovely team! We require your support on a weekday, minimum 3 hour commitment. Tasks: Welcome visitors and clients, Answering telephone calls and taking messages, Managing correspondence, Electronic diary management, Arranging client appointments, Involvement in preparation and circulation of newsletters, Any other staff admin support when needed.

About Community One Stop Shop

To provide advocacy and advice to local residents in an area of high deprivation and hardship. We support local people to take control of their finances and help maximise their income. We offer various services from our office including rent arrear surgery, police surgery, employability support and we recently launched our foodbank.

Experience Required

Ability to respect and maintain the confidentiality of people who use the service, IT skills with good knowledge of MS Office, Reliability, Pleasant telephone manner, Good written and verbal communication skills, Friendly and welcoming, Ability to work as part of a team in a challenging environment.

Training Details

Induction at COSS Office- 3 Broomhouse Market EH11 3UU.

Flexibility & Commitment

School Holidays;Term Time

Minimum of 3 hours per week.

Location/Travel Details

COSS office- 3 Broomhouse Market, EH11 3UU


No expenses paid.

Accessibility Details

  • Wheelchair Access/Disabled Access Toilet