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Befriender Volunteer

The Befriender role is at the heart of the RAF Association’s objectives in delivering welfare support to members of the RAF family requiring it. The aim of the Befriender role is to help alleviate isolation and loneliness, by giving time to listen to people either in person or over the phone and to encourage communication on a shared interest or topic, leading to improving and developing enjoyable social networks for the beneficiary or by helping facilitate their involvement in community groups

About The Royal Air Forces Association

For Service personnel to be at their most effective, it is recognised that the Royal Air Force has to provide the necessary community support structure for their families. The development of a strong sense of community and feeling of wellbeing amongst all Service personnel and their families helps make our Air Force better by encouraging unity, and helping to ensure that the men and women who come into service want to stay.. With such a feeling of community, forces personnel can focus on their work, knowing that their families can access the support they need, when they need it ? whether it is while they are actively serving, or after they have served. Service charities and organisations such as the Royal Air Forces Association, Royal Air Force Benevolent Fund and the Royal Air Force Families Federation play a key role in this wider Royal Air Force community. This community is more commonly known as the Royal Air Force Family, and all the organisations work closely with the Royal Air Force to provide the necessary welfare and support to all who are part of it. The RAF Association is committed to supporting the RAF Family, whether currently serving, or former-serving, in a wide range of ways, delivering help and support where it is needed.

Experience Required

Volunteers need to be good listeners, patient and helpful, with an ability to proactively undertake research about their local area to aid others. Befriender volunteers will need to be 18 years of age or over and be prepared to undertake a PVG check, which is required for this role. All volunteers should be able to work in a non-judgemental and professional manner.

Training Details

Befriender volunteers are required to attend a one day training course which is free and for which expenses will be paid. The Befriender or Caseworker courses are both accredited though the Regulated Qualifications Framework (RQF), the same body that accredits A levels and vocational qualifications such as NVQs. Additionally, all of our Continuous Professional Development modules for Caseworkers are quality marked by AIM. The Befriending training is a full day course; lunch and refreshments are provided and your travel expenses are paid. During the day you will learn about the role of a Befriender within the Association.

Flexibility & Commitment


Flexible hours per week for a period of 12 months

Location/Travel Details

Throughout Edinburgh


The expenses form is to be completed and sent to the Area Welfare Manager