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ACE IT Coaching Helpline Volunteer

We are looking for volunteers with a good working knowledge of tablets (particularly Android) to help deliver our ACE IT Coaching helpline. Volunteers will be matched up with one of our learners and will then provide a session (up to one-hour) of IT coaching on the phone. Our learners need help with everything from getting their new tablet set up, through to editing a PDF. It is not necessary to have any formal qualification, the most important skills in this role and patience and flexibility.

About ACE IT Scotland

"Making a difference to the lives of older people." ACE IT is a charity registered in Scotland number SCO 036315. ACE IT is a company registered in Scotland number SC279749. The Company seeks to: - A) Promote the recognition of the 50+ age group as a valuable resource, who are able to offer life experience, maturity, skills and time. B) Provide support to older people, who contribute skills to the community during their later years.

Experience Required

No formal qualification is necessary but we are looking for volunteers who are confident with everyday IT. The most important skills are patience and flexibility; to work at the right pace and to present information in a clear and simple way.

Location/Travel Details

Volunteering for the ACE IT coaching helpline will be done in your own home.


Telephone expenses paid.

Accessibility Details

  • Wheelchair Access/Disabled Access Toilet