Good Practice Guide

Available below are links to articles on our new searchable Good Practice Guide that we have called VolunteerWiki that is linked into the practices of the Investing in Volunteers standard and our own excellent Core Skills in Volunteer Management (CSVM) training courses ensuring you have access to the best possible information on the involvement and management of volunteers *.

To access each guide please click on a link below and a separate tab will open to display the article on our VolunteerWiki. Alternatively if you would like to visit the main page of the wiki and search for articles you can access it by clicking here or on the VolunteerWiki icon opposite (or below on a mobile device).

Involving Volunteers	Creating a Volunteer Role Description
Developing a Volunteer Policy	Recruiting Volunteers
Selection and Screening	Volunteer Agreements
Volunteer Inductions	Volunteer Training
Insuring Volunteers	Volunteer Expenses
Volunteer Risk Management	Volunteer Criminal Disclosures PVG Scheme
Supporting Volunteers	Volunteer Exits
Volunteers and Health and Safety	Volunteering and UK State Benefits
Dealing with Volunteer Complaints	Volunteer Problem Solving Policy
Childcare for Volunteers	Involving Volunteers from Outside the UK
When Does a Volunteer Become an Employee?	Measuring the Cost and Value of Volunteers
Defining Volunteering and Internships	Volunteers and Data Protection
Social Media and Recruitment	Equality and Diversity in Volunteering
Volunteering and Employability Development New!	Volunteers and Extra Support Needs New!
Support Workers and Volunteering New!

Our aim is to make VolunteerWiki the “go to” place for volunteer management information. We would very much welcome contributions from other volunteer management professionals who feel that they would like to help build this knowledge base. If you are an experienced volunteer manager and want to apply to become a VolunteerWiki contributor please contact Javier Tejera at javier.tejera@volunteeredinburgh.org.uk.

* The information contained within VolunteerWiki has been developed by Volunteer Edinburgh with support from Volunteer Glasgow.

Although most good practice in involving volunteers translates the world over, throughout VolunteerWiki there are, where appropriate, references to legislation. It is important for users to note that such legislation applies to the United Kingdom and users in other territories should ensure compliance and reference to legislation applicable in their location.

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