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service announcements

Here you can find out about any current changes to the services we offer

Occasionally we will need to make changes to the way we deliver our various services. This may be in response to a change in demand, capacity, or external events.

Should we need to make alterations to one or more of our services we will publish the details on this page and we will also include a service announcement notification on the relevant page(s) of this site and elsewhere, to ensure you are aware of the latest changes and how they might affect you.

Please refer to the sections below for details on specific services. If you have a question about our services that isn’t covered on this page please contact us by email at

Resuming Activities and Services

Every volunteer involving organisation will have dealt with the impact of the pandemic on their volunteer engagement differently, depending on the roles that your volunteers undertake. Some volunteering has changed, but continued, and for other volunteering roles it has not been possible for them to continue. As the country progresses out of lockdown organisations will be starting to plan how to restart services and involve volunteers again.
We have produced an article on our VolunteerWiki that sets out guidance on how you can safely engage volunteers as lockdown restrictions ease. Read the article here.

Public drop-in

We are hoping to commence in-person appointments from the end of July allowing individuals to meet with an advisor at our main office on Leith Walk. Appointments will be on made on a prearranged basis on Monday Tuesday or Wednesday mornings only from 10.00am to midday. Due to ongoing restrictions those with an appointment will be required to attend alone to their appointment and adhere to all Test and Protect procedures upon entering the building. Further details including when appointments open will be announced on this page in due course.

Health and Wellbeing and Employability appointments will be held on designated afternoons from the end of July although other arrangements are also being made so please contact the appropriate team (contact information further down this page) to confirm the details of your booking.

We are also happy to provide information and support via phone or Zoom. Contact us on 0131 225 0630 for more information.

Health and Wellbeing

As some Covid restrictions are lifted from April 2021, more volunteering opportunities will hopefully become available.

However the Scottish Government’s advice is still to travel as little as possible, not to meet people indoors and to avoid large groups.

Shops, cafes and other premises will begin to open in the next few days and weeks but it might take some time for them to get up and running and be in a position to recruit new volunteers.

The Health and Wellbeing team has been building contacts in the area of conservation and gardening as they offer the safest opportunity for people to get out of the house and take part in an activity. We are looking at concentrating on placing people in these opportunities in the next few weeks. We are aware that this does not suit everyone but it might be at least a short-term solution.

So if you or someone you support is thinking of volunteering, do get in touch. You can tell us whether outdoor volunteering appeals or whether you’d like to wait a little longer for other things to become available.

It is never too soon to start thinking about what you would like to do and how you can be supported to do it. You will be in a better position to start volunteering as things continue to improve. You can read about the support we usually offer here.

We have also compiled a list of useful websites that we have come across that might be able to offer advice and support. You can find it here.

Contact the Health and Wellbeing team at or call 07503 336 932.


The employability service is open for business, being delivered remotely. Whether you are unemployed, working part time or planning a career change, we can support you!

We can help you to identify skills, transferable skills and explore opportunities.

If you are interested, please contact us to arrange a remote one-to-one meeting by emailing us at


Currently we are unable to welcome members of the public at our offices, however we are delivering training via Zoom and the online learning platform Volunteer Edinburgh Academy. You can see all information in the training and events section of our website here.

If you have any questions please email