All our Good Practice Guides are linked into the practices of the Investing in Volunteers standard and our own excellent Core Skills in Volunteers Management Training Courses -  ensuring you have access to the best possible information on the involvement and management of volunteers. 

We are continually updating our catalogue of Good Practice Guides and templates all the time. If you can't have any queries get in touch on 0131 225 0630 and we'll see how we can help.

Good Practice Guide Downloads

Good Practice Guides are in PDF format. They require Adobe PDF Reader to view. It can be downloaded free of charge from: www.adobe.com/products/reader.html

The Example documents are in Microsoft Word format so you can edit them.

Good Practice Guide 1: Involving Volunteers

Good Practice Guide 2: Creating a Task Description

Example: Volunteer Task Description.docx

Good Practice Guide 3: Volunteer Expenses

Example: Volunteer Expenses Record.docx

Good Practice Guide 4: Volunteering and State Benefits

Good Practice Guide 5: Volunteers and Health and Safety

Good Practice Guide 6: Insuring Volunteers

Good Practice Guide 7: Volunteer Recruitment

Example: Volunteer Application Form.docx

Good Practice Guide 8: Selection and Screening

Example: Volunteer Reference Request Letter and Form.docx

Good Practice Guide 9: Grievance Policy and Procedures

Example: Complaints Procedure for Volunteers.docx

Good Practice Guide 10: Volunteer Problem Solving Policy

Example: Volunteer Problem Solving Policy.docx

Good Practice Guide 11: Volunteers and PVG Scheme (Criminal Disclosures)

Good Practice Guide 13: Developing a Volunteering Policy

Example: Volunteer Policy.docx

Good Practice Guide 14: Volunteer Inductions

Good Practice Guide 15: Volunteer Agreements

Example: Volunteer Agreement.docx

Good Practice Guide 16: Supporting Volunteers

Example: Volunteer Induction Checklist

Advanced Volunteers Management and Specialist Information

Good Practice Guide 18: Childcare for volunteers 

Good Practice Guide 19: Volunteers Data Protection

Good Practice Guide 27: Volunteers From Abroad

Good Practice Guide 28: Volunteer Asylum Seekers and Refugees

For educators and those working with young people a resource pack on how to promote volunteering to young people

  • Craig Turner – 17 April 2013